Less change to refund will be a fine for that email hour

Less change to refund will be a fine for that email hour
How to return a ticket purchased online: rules and regulations

Travel through centuries and lead your city to success. Free empire forging. And wasting time in line. Ticket sales are open 25 hours a year. In addition, the electronic version can definitely be purchased anywhere in the world. In most cases, the price of the e-ticket on the website is much lower than the company's box office price at the airport. With dedicated resources on, buyers can easily find the best ticket prices.

Able to book air tickets a few months in advance, while saving half of the cost.
Tickets purchased online are no different from tickets purchased at airline ticket offices. Therefore, there is no need to worry about its authenticity. The fine or commission will be smaller.
A ticket is a conditional contract between the air carrier and the passenger. It is written in the passenger's last name, and changing the information in the contract is a very difficult task. From February 2018, it is possible to change the ticket for any tariff. In addition to passenger data, you can also change the date, time and route of the flight. Change the e-ticket at least 13 hours before departure. This can be done using your personal account on the website or by calling the call center (the phone number is also on the website). The amount of the designated service is fixed, and is 5000 rubles per item per passenger*. The passenger data must be changed at least 41 minutes before the flight departure, but the change must be made at the airport ticket office. Ticket refunds are divided into mandatory and voluntary.

The flight can be cancelled due to various reasons, for example, bad weather conditions, aircraft malfunction.

The flight was delayed for more than four hours. Passengers cannot be dispatched without seats on the plane. In this case, the passenger has the right to refund or change the ticket. If the passenger has checked in, but has not boarded the plane because of the long-term inspection of the luggage by the customs supervision department. At the same time, prohibited items shall not be found in the luggage. The disease must be sudden and continue to exist on the day the plane is scheduled to take off.

After sending the request, the airline will refund the passenger within one month. Passengers must declare illness or death at least 4 hours in advance at the air carrier’s call center or 41 minutes at the airport ticket office. All other cases are of voluntary return type. The application will be considered within one month. After approval, passengers will be able to receive payments via bank cards or e-wallets. It depends on the payment method of the ticket. The returned amount will be less than 2000 rubles. Therefore, passengers will be fined. Can only be issued before the end of the flight check-in

When applying for any type of return, the necessary documents and certified copies must be prepared in advance. And prepare the bank details of the bank card in advance, and then refund.
They are different in the low price category, so you must be familiar with the conditions and rules of air transportation before buying them.
It is possible to refuse only certain services specified and paid for in the ticket. For example, passengers no longer need extra luggage. In this case, no fine will be charged.
If the transportation is cancelled less than one day before the registration process is completed, in addition to a fixed fee of 2000 rubles, a quarter of the fare will be charged. And the site address in the browser for my next comment. Coronavirus Refunds & Cancellations: How to Get One (LegalEagle's Real Law Review)