If there is only a package, it needs to be sent within two days

If there is only a package, it needs to be sent within two days We cooperated with and violated the delivery time of the package-description/ In our country, postal workers are completely indifferent and therefore need to give instructions on how to perform operations so that one day the package problem can be eliminated. However, we assure ourselves that we will take the following steps.
In some cases, this means that the post office cannot reject the claim because they are submitting it. However, in many cases, I recommend using the following process and documentation to win your package. Almost always when a package flies to us, we have obtained its tracking number (for tracking) through a hook or hook. Through or we can track the current status of the package.
There are many opinions on the Internet about the software package at this time. Ideally, she came to Russia and was approved by the customs, but the postal service did not pick her up on time.

In any case, at this stage, (Federal Customs Service) needs it.

I ask you to clarify the current situation and explain why your party violated the terms of processing and inspection. And provide me with information about the shipping location. What action should I take to receive the goods? "(The question should be asked at the end, but in which form-as close to you as possible).

The current terms of package transportation can be found at the following location:.
Briefly describe the current situation, using questions or other methods in the last season. After receiving the package, we will make a claim for compensation according to the delivery time. As the recipient, you have the right to do so. According to the index, the post office will submit an application to the post office based on the index. Bring a scanned copy of your passport and departure receipt. Sometimes fights. Describe the date the package passed, indicate the number of days, and the shipping cost. Wait for the response. In the event of violation of the provisions of transportation and delivery periods exceeding five days, a 101% (one hundred percent) transportation duty refund will be refunded to the sender. Within six months from the day after the project is submitted, unless the bilateral agreement with the foreign postal administration provides otherwise. Consider receiving the application for compensation and reply to the applicant in writing within two months from the date of receipt of the application.
So far, I am ready to answer any questions and share experiences.
However, despite this, I still went through all the described steps, and now I describe it myself.

For those who have tried Glen Ellyn to write papers for many years, they will definitely have the habit of rejection and excuses.

And, most importantly, if we really make an impossible request, we will ask you to refuse it in writing. This is usually the first time the leader is called, and then they issue a statement, sign and accept it.

But in general, applying for a wanted list usually does not cause major problems. Some forums managed to return without a copy of the receipt. But in order to reduce the statistical information of rejections, it is best to prepare the required documents (passport, scanned receipt).

Tell me, as the sender, can I write a claim in my branch or only in the recipient’s post office?
The sender has greater rights than the recipient in terms of searching for packages and reimbursing delivery costs (in the event of a deadline violation). Contact your department. I also recommend complaining to the Ministry of Communications and itself via the Internet, and don't forget to send it. Maybe one day they will help.

When I was about to write a statement on the wanted list, the operator gave me a piece of paper and a pen, and then said the text as the name of the department head. The point is that I know I should be given a certain receipt, which shows that the application has been accepted, with a date and signature.
So I gave the application and they told me it was good, let's take a look. I asked them for a ticket, and they applauded and said something similar. Of course I would say. Then they brought me a special form, filled in various fields, and opened the receipt from it! Dogs are like this. Obviously, tree stumps will not be stored for a long time, and without tree stumps, they will not provide anything. But even without him, they accept applications in principle. You only need to call the department manager. Rubles, I always ask the seller to scan the shipping receipt-they say I want to make sure the package is actually sent. --The goods have not been lost, but in this case, the receipt will be on hand.

If the obligation to provide services is not performed or improperly performed, the sender ***** has the right to claim compensation. Accept compensation claims within 6 months from the date of receipt of the goods. The compensation claim shall be considered within two months from the date of receipt of the application. Compensation is paid based on the results of internal investigations into the app. In order for you to be compensated as a recipient, you need to be compensated. Yes, I did not notice that I use an intermediary, and I am usually the sender.

He only sent a check for the goods, and I did everything here as the consignee. Maybe there are more directions. I will try to find and post here. I did not notice that I use an intermediary, usually I am the sender myself. Include this content in the post so that people will not be deceived too much. A very important nuance. Added, but the fact is that I still recommend not to give up and contact the post office manager. Their cooperation with customers is indeed very poor and they don't know much about their own processes.
Shipping receipt required for claim? Or can it be done at the account level as a service? No, it is impossible, they will ship as contract without a contract. In addition, the contract did not provide for payment of monetary compensation to the sender for breach of the terms.

When sending from abroad, only the recipient is the user of the service. Such a thing.

For those without investment, Bill No.52 was enacted for this purpose, and the package must be sent back to the United States. In December, the tracking has not changed so far. I really need her to fly back to the United States as soon as possible to make a claim in. Where else can you find the correct packaging? There have not been a few days since the purchase, this is very important! )-This is related.
Regardless of the documentation available, you can create it... I forgot what they said and haven't claimed it yet-before payment. He must be insured and obtain insurance. The whole problem is that no matter how ridiculous the sender looks, only the sender can ask for delivery time. This is how to respond.
First of all, apparently they already knew me in the office and they accepted the complaint. By the way, there are many options when I instruct the sender, but not me. Usually, everything is fine here, I print the package from their page and attach it to the document. Everything is rolling.
It is strange that about a year ago, I sent a lot of claims to-they were all rejected.
For many people, the deadline is calculated by subtracting weekends and holidays (although the deadline seems to be calendar days, not working days, but working on weekends), it turns out that there is almost no extra time in a few days... …But in general, all denials indicate that you need to file a claim for the place of departure of the package, accompanied by a payment receipt issued by the post office (this is not the case for the documents). The most offensive thing is that there are so many post offices. But the fact is that a refund is likely to be received. I checked it myself

I will try to post the receipt, the written statement and the final postal receipt again (this is how the money is returned).
Well, this is an example of unsubscribing several messages at the same time:., 4080501, 1. In my opinion, it is very likely that the court can also refuse. In general, they are not payment receipts, and there is no special confirmation of payment by mail. I was not ready yet, nor did I share the documents for sending packages to Russia. I could not get any documents confirming the delivery of the packages that year, because their main excuse was that they did not send any documents about denying claims. Although in theory, they also represent me.

You can complain to them in a special way on the website, where they provide all the documents (post them online). There seems to be no secret. I have used it for a long time. For me, it is necessary to be in the last ten days of December 2012-early January 2012.

I hope not this year, even though I have felt the slowdown in public relations work before the new year. Recently, it disappeared again, and I took it as a gift to a friend. So far, I will not talk about informal methods, or wait until.
Before, they could not provide any documents. Yes, tomorrow morning I will try to find something from the latter, namely the answer to. I only have one, and it was completed about a year ago when I sent the watch to myself and wasted it (well, obviously it was stolen).

Then I just printed the invoice from their website and provided it via email. The courier did not bring the package home for the third time (these were three different packages). He said that I was either not at home or the intercom was not working. In fact, I have been waiting for the courier all day long (because I returned to the local in the morning and they confirmed that the package had been delivered), the walkie-talkie also worked normally (I specifically checked this fact). Tell me, is it possible to affect the courier in some way, otherwise you are tired of going to the other end of the city to collect the package yourself?

Usually I don’t have delivery. The operator will not specify the reason until you call. I spent some money on tea for the courier, they knew me and called me in advance when they took me. This seems to stabilize the situation. This makes me very angry. It is to allow the obligated person to complete any work normally when needed, and since he is an employee, he is obligated to do it-for this he needs to put his feet down. Among those who communicate with customers, God does not do things on time, and when he agrees, there is no way to get in touch with there or other things. In this regard, we are very difficult because our competitors are nearby.

Although there are, they do not accept packages from many countries/regions as physical goods. Personnel and customs restrictions to support.

I called manually in the morning and asked them if they would take it today-they said they would, but no. Someone told me the salary.
The courier's depends on the number of trips. For them, it is not profitable for the first delivery. In fact, I waited for the courier all day long and then went to the other end of the city to pick up the package by myself-I would choose the second package. First, it is faster, and you don't have to rely on the courier company. Secondly...wasting a day's time waiting for the courier is a waste. Purely IMHO.

Although this is convenient for me, it takes about 31-41 minutes on average because I work between and -. People swear, wait and so on. Yes. But actually, I came-I went up to the controversial person-I said, accept it, and then more people stand up, swear for half an hour, give him a number, 5 minutes later he collects everything and walks I took out the package after 21 minutes. Always like this.
In general, this has happened to me, where I encountered crazy work. But I try to bypass the project. The best method is express delivery, for example when leaving the package. If there is a problem with the package, he will call me and warn me. And this does not consider the sending date and receiving date! The estimated time is 4-5 days. There is no intermediate data. Check the delivery time on their website and get a 101% shipping refund. This is not just true. Customs, the latter began to notice when the packages arrived at them and when they left.
But in general, the difference now is very small. The PR was taken to customs and they were detained. The customs can deal with the problem within a day, and before the customs, it can be dealt with in the time between and.
For some reason, I think this is just a synonym.
In other words, I am pretty sure that the process itself has not changed.

Yes, but it is different in remote areas, even if you need to collect it by mail. The package will go by train in 2 weeks, and by plane in 2-6 days! And I personally have more confidence (for international parcels)! Well, the courier here will call back (in the case of 2/3) and take them home or work. Of course they can bring them without interruption, but in this case, my wife is almost always at home with the children, so everything is faster, so there is no need to go anywhere.
In addition, I don't know which delivery method to choose, so as not to pose a threat to. But in fact, for example, it has been several months for land transportation to my city. Yes, everything here is too individual or something... If I want to, I have to go to a nearby city (with an airport), if I want to land, then I have to go to my place (we have a train station). Because between cities, a package (or even) may take 2 days to a month!

As far as delivery from abroad is concerned, you are even right! If you do not choose a solution from outside, but arrive by regular mail, you can usually arrive faster. I don't know what this has to do with. Just being a courier is good for me personally, but this along with everything above-the courier that entices etc. Therefore, according to statistics, non-solutions have become more stable (via Russian Post).
I did not receive it here through someone, but sent it to myself. In other words, the sender and recipient are usually me, but this only accounts for 61% of the cases. In the United States, the intermediary agency sent me here on my behalf. Since we are not here to discuss purchasing goods in stores, but through delivery, I draw attention to the fact that 61% of packages come from me.
Within six months from the day after the delivery date: "Is this actually packaged goods? That is, if the package has been in transit for more than 6 months, then I will not be able to file a claim?" When sending written appeals to government organizations, I avoid using words, etc., but I try to use other words. This information is not only to give officials that he is a servant, but also to remind him of his rights. I also use technology, when I write a statement that any official is pierced-the appeal is absolutely mediocre, for example, an official went out for an hour-you write a statement asking why the official is not in his workplace. Although the experience is positive, various housing offices are easy. Have you (the author of this topic and) used similar methods and what are the results? Well, on average, my package will be sent after 13 days before import. That is to say, whether it is every day, or look at the above, and start writing things on the desired list. In the United States, they have a certain percentage of dual tracks. I have delivered goods from the same Los Angeles many times, and the first track was purely-when it entered the territory of the Russian Federation, it was already marked as -. If we talk about the quality of our work in terms of international shipping volume, then the craziest thing is to start on 13 21st. Send it safely from China instead of 13 days, it may take 51 days and nothing can be done. It turns out that our couriers in the Northeast Administrative Region do not work on weekends. After arriving, I was told that Saturday’s packages would be shipped tomorrow. Of course, no one brought it on Sunday, but it was delivered on Monday. I have trained an employee and he is very respectful of his responsibilities. He called me in the morning from 9 to 13 and when I will hand over at home. At the same time, I recently sent a camera via to the same, so the departure time is from 29.13 to 7.13 in Moscow, and the customs processing time is only 1 minute. Obviously, the rest of the time is somewhere in sorting or temporary storage to form a large number of foreign countries.

But cities with little importance can go there + one week.

I posted the link above, of course there is a time limit. But even if there is an appeal, I believe you will be helpful. One day, someone will deform, and he will do better under this structure. Regarding shipping, I usually ask the seller to send me the scan results. "Those. The store is considered a victim. And they still need to issue a statement to deny your compensation. Russian application form. The consideration period is 2 months.
Their support did not even respond to my request for shortcuts. I did not apply for him. They said that 1.5 months later, I received an email response from. There is no apology or compensation. Just in case, here is the telephone number (496), extension of the claim department. 6137. But they never answer the phone. fast.
Obviously, I did not lose the package because it went to Novosibirsk and returned to China. I contacted the store and they sent it back to me.

In a similarly boring story, the following was useful to me: I sent an angry letter to all the addresses shown on the website, found the "Manager" section, and just received their email. For example, the agent said there. Director-I wrote to (for example, the name is different, I don't remember now). I remember that there was a reaction at some point, but the facts were unreasonable-the goods were not found and the U.S. Postal Service also refused to compensate because it was placed in a watch that is prohibited from transport. By Chinese mail, when the package flies to the destination country (Russia), the package will be tracked and the tracking is over. On our and websites, the package is not tracked as if it does not exist. Is this also the first situation described or something else? It's okay now, she can be anywhere. Last year, I was granted an identity for three weeks until I went to Russia. The real location-hard to tell. I have been hanging like this for a month. No one responded to this complaint, but the matter started suddenly-it has already left -1, and I think if I'm lucky, I will get it resolved on Saturday.

In this topic, on some sites that track packages, you can see statistics about the speed at which the goods move from one point to another. In less than 4 days, no dozens of packages arrived in my city. Sorry, I don't have the opportunity to appear often on. Now, I am trying another missing package.

There are written responses and translations on the arrows. Deal with your problem, and you only need to do this. Initially it could not be realized due to the special relationship with the post office.

It turns out that this is not so simple. In our opinion, we are only using. But in fact, we use, and pay a lower cost, and we have to bear all its costs. All my cases are recorded in one way or another, and they are all carried out through. The local administrator sends the required documents to the mail (this is 130%). I tried to find, if I had not destroyed it, I would arrange some paper.
In other words, as far as I know, the problem that the customs is avoiding is not their problem, but mail. However, no matter how much I read everywhere between the "export/import" states, there seems to be some kind of black hole irresponsibly. If I calculate correctly, the number of days between export and import. By the way, as far as I know, imports happen first, then customs procedures, and then they happen. The author's age is different. TRUMP BIDEN DEBATE Tonight How To Watch LIVE COMMENTS: Second Stimulus Check & Stimulus Package !